This is Part 2 of our series on Digital Product Management and builds on Part 1, where we covered how to track, understand, and improve upon our customer’s use of our products. We also discussed how to connect usage to business outcomes, highlighted several to focus on, and provided a few examples of how improving product usability leads to improved business outcomes.

Join David Nash for an exciting and informative webinar which will get you thinking about what it takes to facilitate an in-product journey that will delight your customers, and keep them coming back.

Here in Part 2, we will dive a bit deeper and cover two vital phases of your user’s interaction with your product: