FAQ – Product Management Courses and Training

Get answers to your most common questions.

Purchasing, Enrollment, and Transferring Courses

At checkout, use the “Order notes” field to enter the participant’s full name and email address.

If left blank, access will default to the purchaser. Our team will manually enroll the participant and confirm via email.

Yes, for Live Online and In-Person courses, you can transfer your registration by emailing support@productside.com with the order details and the new participant’s name/email.

Transfers may be subject to timing restrictions.

For Self-Study courses, transfers are only possible if the participant has not yet started the course, as each enrollment is a single-user license. 

Accessing Your Course Materials

  1. Visit https://productside.learnworlds.com/ 
  2. Log in using the email used at purchase 
  3. Your dashboard will display all enrolled courses 
  • Reliable internet (min. 5 Mbps) 
  • Laptop or desktop computer 
  • Updated Chrome or Firefox browser 
  • Webcam and microphone 
  • Latest version of Zoom 

A detailed checklist is included in your registration confirmation. 

Contact support@productside.com and we’ll help you out. and we’ll help you out.

Certificates and Completion

  • Live Online / In-Person: Attend 75%+ of the sessions. Certificate will be emailed within 1–2 business days. 
  • Self-Study: Complete all modules and pass the final quiz (min. 70%). Certificate will be emailed within 1–2 business days. 

Certificates support your path toward Certified Product Manager or Certified Product Owner credentials. 

Yes! We have done training with companies from every major industry. Our training and process is flexible and can be applied to any product and industry. Additional customization can be done in order to make sure we address challenges specific to your industry.

Playbooks and Resources

Check your inbox (and spam) for an email from hello@productside.com. It includes your download link.

Didn’t receive it within 10 minutes? Contact Support@productside.com.

Certifications and Exams

No. All Productside certifications are bundled with training courses.

You’ll receive exam scheduling instructions via email after completing your course, whether it’s for AI product management, Certified Product Manager, or Certified Product Owner training.

We recommend booking at least 7–10 business days ahead.

Most exams take 90 minutes to 2 hours. Details will be in your exam registration email.

A retake fee applies. Contact Support for current pricing.

General Information

Start with either the Optimal Product Management course or Digital Product Management course. Both are great for new PMs or those transitioning into product roles. 

Contact Support@productside.com or view our course comparison guide for help selecting the best option. 

Many qualify as tax-deductible education expenses. Please consult your tax advisor.

  • Live Online / In-Person: 3–5 days of training 
  • Self-Study: Fully flexible. Complete within 12 months of enrollment 

Each course is broken into bite-sized units so you can learn on your schedule.

Example (Optimal Product Management): 

  • 6 units / 24 modules
  • Modules run 8–12 min (longest ≈ 18 min)
  • Short interactive activities in most modules
  • 3-question quiz after every module to lock in the lesson
  • Downloadable PDF readings for quick reference
  • A full practice exam and study guide included 

Most learners complete OPM Self-Study in ≈ 24 hours total—about 14 h of video + 10 h of recommended practice and reading. Your pace may vary, and you have 12 months’ access to revisit anything. 

Cancellation & Transfers

  • Cancel 10+ business days before the course: Full refund 
  • Cancel within 10 business days: $500 cancellation fee 
  • Productside may cancel a course with 10+ business days’ notice and issue a full refund. We recommend booking refundable travel. 
  • Transfers are free if requested 5+ business days before the course
  • Requests within 5 business days: $500 transfer fee
  • Transfers are not allowed once the course begins
  • All training must be completed within 12 months of your original course start

About Productside

We are a product management advisory and training company delivering expert-led product management certification programs, product management team training, product management framework tools, and resources that support your product management transformation.

We help product teams build real skills, not just check boxes.

From hands-on workshops to templates, blogs, podcasts, case studies, and guides on product metrics, product roadmap development, and more, everything we create is built to move product work (and product careers) forward.