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How Product Managers Can Build Better Dashboards (Without Data-Team Bottlenecks)

Product manager in a modern office using a laptop while studying a large self-service product analytics dashboard to build better dashboards.
Blog Author: Tom Evans

Table of Contents

During our recent Metabase × Productside webinar when I teamed up with Tanya Aulachynskaya (Product Manager, Cloud, at Metabase) half the audience admitted they juggle “multiple options” for analytics: Amplitude for product, Excel for finance, Salesforce for sales.

The predictable result? “Reports in different numbers” even when everyone is “trying to report on the same metrics”. Trust erodes, sprint reviews derail, and product velocity flat-lines.

 

The Before-and-After Story: Heavy Stack ➜ Self-Service Product Analytics

Before: At Tanya’s previous unicorn, data lived in a “very massive and cumbersome” stack: ETL pipelines, Snowflake, Tableau and Amplitude. Annual tool cost: ~$150 K. 
Head-count just to wrangle reports: ~$800 K. And every new dashboard sat “a month” away in an analyst backlog.

After: At Metabase, the same insights come from a lean team (“one data engineer and one analyst”) because PMs and success managers build the dashboards themselves “in 5, 10, 15 minutes”. That is the promise of self-service product analytics: insight at the speed of curiosity, minus the seven-figure overhead.

 

A Three-Step Playbook to Build Better Dashboards in 90 Days

Day Range

Move

Why It Matters

0–30 days

Centralise your data plumbing into a warehouse. Even a nightly Stitch sync beats five CSV exports.

One “single source of truth” kills metric mismatches.

31–60 days

Layer on a self-service BI tool. Metabase connects to prod DBs “in five minutes” and lets PMs start visualising instantly (no SQL course required).

PMs pull cohorts without filing Jira tickets.

61–90 days

Template the question, not the chart. Use an Outcome Canvas: Outcome → Signal Metric → Segment → Decision Threshold.

Every widget now answers “so what?” instead of decorating slides.

Follow the timeline and you don’t just build better dashboards. You build an always-on decision engine.

 

Real-World Patterns You Can Reuse Today

The webinar demo shipped an end-to-end SaaS dashboard in real time. Steal these patterns straight from Tanya’s screen:

  1. Overview tiles: sign-ups, conversion, MRR, customer count, so execs grasp health at a glance.
  2. Acquisition funnels: chart every drop-off step (e-mail verify, pricing wall) and target the gaping holes.
  3. Activation curves: track the % of new users who perform the “aha” action (e.g., create first chart) within 48 h and correlate to retention.
  4. Feature leaderboard: rank events by usage and by associated revenue to spot zombie features and premium darlings.
  5. Timeline annotations: log outages and pricing experiments so you can answer, “Why did activation dip in April?” with evidence, not guesses.

Together these components transform a static board into living self-service product analytics.

Quick Dos & Don’ts (All From the Webinar Floor)

✅ Do

🚫 Don’t

Keep dashboards lean. Metabase tracks view counts; archive widgets no one opens in 30 days.

Flood one canvas with 28 tiny charts. Exec eyes glaze over.

Pair usage with revenue. 63% of PMs watch both metrics for every release.

Present dollars, %, and raw counts on the same y-axis.

Use bar/line charts first. Tanya: “Bar charts are far more popular than everything else”.

Die on the pie-chart hill. Leave that fight to marketing.

 

Dashboards Are a Product (Treat Them Like One)

Tanya’s build-live demo ended with a killer reminder: you can save the board and share by link, then iterate. That mirrors any good MVP cycle:

  1. Define the user need. PM? CFO? Success? Different questions, different boards.
  2. Ship the smallest lovable version. One activation chart > 40 vanity graphs.
  3. Instrument your own dashboard. Track views, drill-downs, and filter clicks; sunset zombie widgets.

Do that and you build better dashboards and run them like a real product.

 

Put the Insights to Work

  • Watch the full session to see Tanya build, slice, and drill into cohorts live.
  • Download the Metabase chart cheat-sheet (link in the webinar recording) and pin it next to your monitor.
  • Join Optimal Product Management to master Outcome Canvases, prioritisation, and how to use self-service product analytics in six momentum-packed days.

Ready to start? Consolidate the data, give PMs the keys, and watch decisions accelerate. Because the best dashboard isn’t the prettiest… it’s the one your team trusts enough to bet the roadmap on. Connect with us on LinkedIn to share your insights with us!

Let’s make product data work like they should for product managers.

About The Author

Tom Evans

Tom Evans, Senior Principal Consultant at Productside, helps global teams build winning products through proven strategy and practical expertise.

Frequently Asked Questions

How can product managers build better dashboards without relying on the data team?

Product managers can build better dashboards by using self-service product analytics tools that connect directly to a centralized data warehouse. This removes analyst backlogs, eliminates metric mismatches, and allows PMs to create trustworthy dashboards in minutes—without SQL or data-team bottlenecks.

What is self-service product analytics and why does it matter for PMs?

Self-service product analytics empowers product managers to explore data, build dashboards, and answer questions on demand—without filing Jira tickets or waiting weeks for reports. It matters because faster access to consistent metrics improves decision-making, increases product velocity, and restores trust in analytics across teams.

Why do product dashboards often show conflicting metrics across tools?

Dashboards show conflicting metrics when teams use multiple analytics sources (e.g., Amplitude, Excel, Salesforce) without a single source of truth. Different definitions, refresh cycles, and ownership create “reports with different numbers,” eroding confidence and slowing roadmap decisions.

What metrics should product managers include in a great product dashboard?

A great product dashboard focuses on outcome-driven metrics, including acquisition funnels, activation rates, feature usage tied to revenue, retention signals, and timeline annotations for experiments or outages. The goal is to answer “so what?”—not to decorate slides with vanity charts.

How long does it take to build better dashboards with self-service analytics?

Product managers can build better dashboards in as little as 5–15 minutes once data is centralized and a self-service BI tool is in place. With a simple 90-day approach—centralize data, enable self-service, and template outcome questions—teams create an always-on decision engine instead of static reports.

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