aitAI Product Management:
Turning Disruptive Technology into Customer Value
Welcome! This intensive, 16-hour course gives product managers and leaders a framework to evaluate and use Artificial Intelligence, the latest technology disruption.
The course includes an overview of AI technologies and covers practical examples of how AI has been deployed at major companies like Starbucks, AWS, Disney, and Tesla, to deliver superior customer value.
Participants also learn to incorporate Generative AI such as ChatGPT, Google Gemini, and Microsoft Co-Pilot, in their Product Management operational model.
You will leave the course better able to navigate AI technologies and confidently identify AI opportunities that enhance product value and user satisfaction.
- Understand the potential benefits and risks of AI technologies through qualifying assessment criteria.
- Use problem space thinking to evaluate whether and where AI technologies solve customer’s problems.
- Develop an informed hypothesis of which AI-based solutions add value to their customers.
- Prepare clear, data-driven communications to make recommendations to senior leadership on adding AI capabilities on the roadmap.
You will leave the course with an AI Investigation Workbook for immediately use, to present a recommendation on AI Strategy back to their organization.
